Contact Us

We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday). For urgent matters, please mention it in your message and we'll prioritize your request.

Please include:

• Your full name and email address
• A clear subject line describing your inquiry
• Detailed description of your question or issue
• Any relevant account information (if applicable)
• Screenshots or error messages (for technical issues)

Absolutely! We welcome bug reports and feature suggestions. Please use the contact form and select "Bug Report" or "Feature Suggestion" as your subject. Include as much detail as possible, including steps to reproduce bugs or detailed descriptions of your feature idea.

Yes, we provide technical support for all users. If you're experiencing issues with games, account access, or platform features, please contact us through the form above. Include your username and a detailed description of the problem.

Since MindForge is currently free during early access, refunds are not applicable. For account deletion requests, please contact us with your account email and we'll process your request within 7 business days.

We're always looking for active beta testers! Simply apply for early access on our homepage. Once approved, you'll automatically become part of our beta testing community. We regularly send surveys and feedback requests to active users.